EXPERIENCE
UX Human Factors Designer
Abbott, Cardiac Rhythm Management | January 2026 – Present | Sylmar, CA
Owned UX design for an end-to-end diagnostics experience supporting a Heart Failure Clinic workflow, creating user flows, information architecture, wireframes, and high-fidelity Figma prototypes for a next-generation medical device.
Established the UX research and Human Factors strategy, defining user needs and leading formative evaluations from early concept through design refinement.
Planned and moderated formative usability studies, developing study protocols, moderator guides, task scenarios, and success criteria to evaluate complex clinical workflows.
Created clinical diagrams, task-specific illustrations, and field support tools, including medical device patch placement guidance and ferrite clamp installation procedures to improve usability and reduce use-related errors.
Collaborated with Human Factors, Systems, Software, and Product teams to translate research findings into intuitive, user-centered design solutions while identifying and mitigating use-related risks.
Authored Human Factors and FDA regulatory documentation, including User Needs, Use Specifications, formative study protocols, and design rationale supporting FDA Human Factors guidance.
UX Designer
Leadership Circle | September 2022 – May 2025 | Remote
Led UI/UX design initiatives, creating responsive, user-centered products for B2B and B2C platforms.
Advocated for user-first principles by aligning stakeholders, collaborating with developers, and implementing responsive designs that optimized architecture and ensured ADA regulatory compliance.
Collaborated with product managers to shape roadmaps, created wireframes and prototypes, and drove iterative improvements aligned with business goals.
Conducted heuristic evaluations to identify usability gaps and enhance user satisfaction.
Wrote technical documentation and product requirements to support engineering and usability efforts.
Built low/med/high-fidelity prototypes in Figma and XD to review with stakeholders.
Freelance UX/Web Designer
December 2021 – September 2022 | Remote
Provided website design, maintenance, and branding services.
UX Designer/Researcher
Immersive Design Research Lab, CSU Long Beach | April 2021 – December 2021 | Long Beach, CA
Facilitated research and design strategy for community events and improvement projects in LA County.
Notable work includes leading a team to develop a system that connects the Long Beach community to its waterways through education and recreation. I also worked with a team to design an augmented reality experience that told the story of Long Beach’s history from past to present.
UX Designer/Marketing Ad Coordinator
Internet Brands | February 2018 – July 2020 | El Segundo, CA
Designed SEM campaign visuals and copy, fine-tuning recommendations and tactics for unique brands.
Optimized paid search ad visuals, messaging, and UX on website landing pages through A/B testing and user research.
Wrote technical product requirements and clearly communicated specs to developers.
EDUCATION
Human Experience Design Interactions
Master of Arts
CSU Long Beach | Graduated December 2021
Communication Art and Design
Bachelor of Fine Arts
University of Louisville | Graduated June 2017
CERTIFICATION
Becoming a Product Manager
LinkedIn Learning Certification | Completed October 2024
SKILLS
User-Centered Design | UX Research |Technical Writing| Wire-framing/Prototyping | A/B Testing | ADA Compliance | Heuristic Evaluation |Web Design| Illustrator | Product Design | Agile Scrum | Design Thinking | System Design/Branding | Graphic Design |Usability Testing | User Journey Mapping | Figma | Information Architecture | XD